Privacy policy for haraviaxa.com

How we collect, use, and protect your information on this site

Introduction to our privacy approach

At haraviaxa.com, we respect your privacy and are committed to protecting your personal information. This policy explains how data is collected, used, and kept secure.

By using our website, you agree to the terms described in this privacy policy. Please read carefully to understand your rights and how we handle your information.

Data we collect and how we collect it

We collect information directly from you and through automated tools to provide a better user experience and respond to your enquiries.

Direct information you provide

  • Contact details such as name and email provided via forms
  • Details about your enquiry or feedback submitted to our team
  • Preferences or interests shared during communication
  • Any other information you choose to provide in forms
  • Communication records with our team

Information collected automatically

  • Browser type and device details when you access our site
  • IP address and general location information
  • Usage data such as pages visited or links clicked
  • Cookie identifiers and session data
  • Referring website or source of visit

How we use your information

Your information helps us respond to your requests, improve our services, and ensure website functionality.

  • To reply to your questions or enquiries
  • To personalise your experience on the site
  • To maintain website security and performance
  • To analyse site usage for improvements
  • To comply with legal or regulatory requirements
  • To send important updates about our services
  • For internal reporting and record keeping

Our commitment: We take your privacy seriously and use both technical and organisational safeguards to protect your data at all times.

How your data may be shared

We may share data with service providers or as required by law, but never sell your personal information.

Working with service providers

Service providers may process data on our behalf to support website operation, always under strict confidentiality.

Legal obligations and disclosures

We may disclose information to authorities when required to comply with Australian law.

Anonymous statistics and analytics

We use aggregated, anonymous data to understand site trends and improve user experience.

Your rights regarding your data

You have the right to access, correct, or delete your information. Contact us for any privacy requests or questions.

  • Request access to your personal data
  • Ask us to correct incorrect information
  • Request deletion of your data
  • Request your data in a portable format
  • Object to specific data processing uses
  • Limit processing of certain information

Get in touch to exercise your rights or for privacy-related questions. We respond promptly to all requests.

How we protect your information

We use encryption, secure servers, and regular audits to help safeguard your personal data.

Technical protection measures

  • Secure server infrastructure and firewalls
  • Encryption for data in transit and at rest
  • Routine security monitoring and audits
  • Access controls for authorised personnel

Organisational protection measures

  • Staff training on privacy and data security
  • Policies for handling personal information
  • Confidentiality agreements with staff
  • Regular review of privacy practices

How long we keep your data

We retain personal data only as long as necessary for our services, legal obligations, or your requests.

  • Kept while your account is active
  • Held for service improvement analysis
  • Maintained for customer support needs
  • Stored per legal requirements
  • Retained for communication preferences

Contact us for specific data retention questions.

Data transfers outside Australia

If your data is processed overseas, we ensure it’s protected to Australian privacy standards.

  • Binding agreements with service providers
  • Encryption during international transfer
  • Risk assessment of overseas partners
  • Compliance with legal requirements

Cookies and tracking technologies

Cookies help us operate the site and enhance your experience. You can control cookie preferences in your browser.

Types of cookies used

  • Required for website functionality
  • Improve website speed and usability
  • Remember your site preferences
  • Support special website features

Visit our cookie policy for more on cookie control options.

How we update this policy

We may update this privacy policy to reflect changes in law or our practices. Updates will be posted on this page.

  • Website notification of changes
  • Email notification (if you’ve provided an address)
  • Effective date shown on this page
  • Archived versions available by request

Review this page regularly for the latest updates.

Contact us about your privacy

Reach out with any privacy questions or concerns.

haraviaxa

Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Phone: +61-7-6816-6120

Email: content@haraviaxa.com

Last updated: September 23, 2025

Effective from: September 23, 2025